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Exciting News! We've merged our strengths with Hexaware to serve you better.
OUR GLOBAL BUSINESS CONSULTANTS
Patricia Connolly: SVP, Global Head of GCC Services
Patricia Connolly, PhD, with 30 years in executive, IT, and academic roles, drives SMC Squared's vision. Her expertise spans IT strategy, risk management, and team development, focusing on global talent and innovation. Passionate about people, she excels in building skilled teams, key to SMC Squared's success.
Ananth Rao Rudravaram: VP of Technology and Managing Director
As VP of Technology and Managing Director at SMC Squared, Ananth provides strategic and operational leadership, ensuring technology and business teams align with enterprise priorities. With over 30 years of experience, he has built and scaled Global Capability Centers (GCCs), optimizing operations, driving automation, and enhancing customer experience leveraging AI in product innovation. A passionate people leader, he excels in talent management and cross-cultural team alignment.
Mark Ligeza: Senior Director, Sales
As our Senior Director of Sales, Mark partners with executives to design custom GCC solutions that strategically align with their business goals. Whether an organization is looking to accelerate digital transformation or build a long-term global strategy, Mark ensures they have the right team, in the right location, with the right structure to grow. He brings a proven track record of helping companies overcome IT challenges, scale, and optimize costs. Our clients trust Mark to guide them in defining a solution that unlocks their full potential.
Amy Noebel: Senior Director, Client Success
Amy Noebel is an adaptive and results-oriented leader with over 30 years of experience in IT with international organizations establishing PMO best practices and leading Technology and Business transformational strategic initiatives. Recognized for her success delivering business strategies and technology solutions across organizations, Amy works closely with our clients as a local partner. She is responsible for the efficient and effective rollout of talent solutions, whether they are augmenting an existing team or building their own custom GCC.
Arun MB: GCC Service Line Leader, Asia-Pacific
Arun MB is a seasoned business leader with 18+ years across sales, P&L ownership, consulting, and global delivery. As the GCC Service Line Leader for Asia-Pacific, he leads the India Market with a sharp focus on strategic growth and customer excellence. Under his leadership, Hexaware has achieved industry-beating CAGR growth over the past three years. He also shapes the company’s GCC strategy, integrating SMC capabilities with AI-led platforms and driving large-scale transformation across global enterprises.
Damian Jordan: GCC Service Line Leader, EMEA
With 35+ years in executive roles, Damian Jordan leads SMC Squared’s GCC 2.0 Service Line across EMEA. He has held leadership positions with RSA Insurance, Accenture, and Liverpool Victoria Insurance, and led Customer Success and Delivery at Hexaware. Damian’s deep expertise in outsourcing and global sourcing models helps clients maximize value and achieve their strategic outcomes.
Mark Reardon: Director, Client Success
Mark is a relationship-oriented leader who with a team-centric mindset drives positive outcomes for our GCC clients. With over 20 years of leadership experience, Mark has successfully guided Fortune 500 companies and global enterprises to deliver impactful product, technology, and process solutions. To SMC’s Client Success team, he brings a strong balance of technical and business experience and an agile mentality, adapting and growing with our clients and the ever-evolving IT landscape.
Ramachandra Hegde: Director, Finance
Ramachandra Hegde is a result-driven senior accounting and financial management executive with more than 13 years of experience in accounting, finance, and taxation with multinational companies. He has demonstrated the ability to streamline business operations that drive growth and increase efficiency. His experience developing and implementing financial control and processes paired with his solid leadership developed through communication and interpersonal skills, establish rapport with all levels of staff and management.
Abdul Gaffar Syed: Director, Operations
As an Administration and Operations Director, Abdul Gaffar Syed comes with over 20 years of experience with Global Capability Centers, optimizing their organizational efficiency through strategic administration and leadership with a proven track record of success. He is dedicated to driving operational excellence, fostering a culture of accountability and delivering measurable results that contribute to the overall success of the organization.
Hari Shetty: Director, Managed Services
Hari brings 25 years of leadership experience in global service delivery, specializing in professional services, customer support, and technology-driven operations. He has a proven track record driving strategic growth, operational excellence, and team development. Hari excels in building high performance teams while effectively managing client relationships. He brings to the team creative strategies for overcoming business and personal challenges.
Tara Kanbargimath: Director, Human Resources
Tara Kanbargimath brings over 15 years of experience in Talent Development, focusing on Content Development, Management, Leadership Development, and Professional Skills Development across different levels. She specializes in establishing a learning architecture that provides proven business impact for our clients. With Tara, our employees and leaders benefit from elevated frameworks for coaching and mentoring, retention-centric curriculums, and guidance via data-based decision making.
Subhajit Adhikari: Director, Talent Acquisition
Subhajit brings with him 20 years of experience leading talent strategies at global organizations. He has successfully built and led high-performing TA teams, managed large-scale hiring programs, and partnered closely with leaders across India and the US. Subhajit now steps into a pivotal role at SMC Squared — helping us attract and engage the future focussed talent that will support our ambitions in building AI powered GCCs driving competitive advantage to our GCC customers.
Mari Kam Aipa: Director, Global Marketing
Mari Kam Aipa, MMH, is a digital marketing leader recognized for her communication, creativity, team-building, and leadership skills. From startups to Fortune 100 companies, she has executed effective digital marketing strategies that support companies’ lead generation and business acquisition goals. In her role, Mari is responsible for overseeing the development and implementation of strategic and corporate brand initiatives for SMC Squared and our clients.
Samantha McManus: Manager, Global Marketing
With backgrounds in IT Project Management, Marketing, and Communication, Samantha McManus provides an organized, intentional, and creative approach to her role. She works directly with clients to ensure their brand is accurately portrayed across various mediums. Overseeing the implementation of social media initiatives, and GCC office design and builds, she ensures client satisfaction with their new global presence.
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