Industry Perspectives & Insights
A Better Mousetrap Webcast: To captive or not to captive
SMC Squared co-founder and CEO, Patricia Connolly, is a featured speaker on this Wavestone webcast. She’s joined by our client Bill Sedoff, Director, Global Indirect Sourcing at Ecolab to provide an insider’s perspective on how they increased their digital capabilities with a Global Insourcing Center.
Four Ways to Organize for Success Every CIO Needs to Know
Technology labor continues to be the most costly factor of IT budgets and so the importance of driving employee satisfaction and focusing on the team is underlined to deliver on the demands of quickly changing consumer needs.
How US Firms are Achieving True India Costs
We sat down with SMC Squared Co-founder and SVP of Global Services Steven Stephan to shed light on what to consider as you source IT talent and how to drive the “true India costs” that so many US firms are looking to take advantage of now.
Three Tips for Achieving Offshore Success in 2021
One of the fun parts of my role is that it comes with few preconceived notions of what it should be.
As Client Director for SMC Squared, I work to ensure that global enablement is successful for our clients who are implementing digital Global Insourcing Centers (GICs) and manage the GIC Project Management Office (PMO).
See what I mean? Reading that, the average person isn’t going to have any idea what I do.
Let’s focus on the GIC PMO: I help clients build their GIC, build their team, and ensure quality in all aspects. Based on my experience, here are three key considerations every CIO should keep in mind as you look to building a successful offshore team.
The 7 Pillars to Change Technology into an Innovation Tool
Are you fully optimizing your technology budget? Does your spending continue to deliver on the promise that it once had pre-Covid-19?
As technology costs continue to rise and consumer expectations change, CIOs are challenged to ensure that the outcomes of their technology initiatives drive value while minimizing costs.
Wavestone Webcast: New Sourcing Approaches for a New Normal
In the post-COVID-19 world, enterprises are exploring new ways of operating and rethinking business models. Priorities have shifted, and in response, Wavestone offers new ways of architecting your sourcing relationships to accelerate cost savings, service delivery efficiency, and flexibility.
The Future of the Modern Corporation
Many IT leaders are familiar with the traditional services model that focuses on obtaining Indian engineering talent as commoditized labor. But the services model poses many challenges for corporations as they often discover that delivery doesn’t always meet expectations.
Leveraging the Global Insourcing Center Model to Win in the Digital Economy
This is an interview published by HMG Strategy, the world’s leading digital platform for connecting technology executives to reimagine the enterprise and reshape the business world.
Go Inside a Leading-Edge Global Insourcing Center
Take a virtual visit behind the scenes of our operations in Bangalore, India. Our employee-centric culture is key to 90% retention of engineering talent.
Using Innovation to Address the Plight of Marginalized People
On a normal day, you might find Chief Information Officer at Catholic Relief Services (CRS), Karl Lowe, meeting with teams to figure out how to better use technology to tackle unusual problems, such as efficiently delivering 85 million bed nets to protect families in Africa from malaria, or getting handheld technology into the hands of field workers in some of the most remote corners of Nigeria.
Let's Scale Your Tech Output
Send us a message and tell us when would be a convenient time for a strategy call to learn more about what a Global Insourcing solution can do for your organization.